Return for Refund
- The refund must be issued to the payment method used for the order
- Once the refund is issued, give it 1-3 business days for the refund to be processed
- In the event that the card on file has expired, please contact us with the new expiration in order for the refund to be processed
- Payments over 120 days old cannot be issued a refund to the payment method on file - we will contact you regarding an alternative refund method
Canceled Orders
- The pending transaction is voided and the transaction will fall away from the payee account
- Give it 1-3 days for the pending transaction to fall away
- In the event that the transaction was captured, a refund would be issued
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